Dave123 Jones;168776 wrote:This article posted yesterday on monevator about cold calling is worth a read, some really interesting stats in it.
https://monevator.com/
I tried to give the nice lady from Microsoft details of my...and access to my computer.
However after 40 mins I still could not find the windows key - supposedly next to the CTRL key.
I kept trying to convince her that it is not there and she kept trying to convince me that I was looking in the wrong place.
Any hoo she said she would call the next day. Indeed she did and even brought her more technical line manager experts. Between the 3 of us and after another half an hour, we concluded that I don't use Windows..
The line manager did apologies and said he would tale my name of the list and went on to say that if I had told them that at first then it would not have wasted their time. To which I responded by saying that none of this would have happened if they had not called me.
As I can recall .... expletives we being poured down the line. Now given the toxic and unhealthy nature, along with the associated side effects of said expletives, I calmly told the callers to relaxe and that I would hold on to ensure that they were safe... just in case I needed to call an ambulance for them. However they were determined to get me off the line - so I told them that now they had my number and given covid-19 had me working from home, they could call anytime for a chat.