Is there a limit to the size of an arrangement fee a bank can charge? I have a complicated issue with one of my banks and I think something onerous has gone on. They also seem to be overly helpfull and want me to come to a swift agreement with them over an issue whilst relinquishing all claims against them. Smells of fish to me! This is just one of many issues I have including an interest charge that comes out of my business account quarterly along with others, yet I have no record whatsoever of this account!
Any help out there?