Be warned, there appear to be a spate of emails and phone calls telling you about a "problem" with your Amazon account. The usual thing, eventually requesting financial details etc.

Don't fall for this, it's a total scam. In touch with my local neighbourhood watch police service; they tell me of over 100 complaints re. these bogus Amazon calls.

I keep sending details of these scammers to BT, but still they keep coming. The previous scam was an email claiming to be from the Post Office...."About your Parcel Delivery".....totally bogus. The source was a BT email account. When are BT going to get to grips with this problem?

Yep, had an email claiming there was a problem with my Amazon prime account. Reasonable attempt to spot the website but if you watch the tab you can see it going to one of those short form IP sites.

Having followed a tip a few weeks ago to delete my card details from Amazon so that nobody anyone hacking into their system can use my card to buy goods for themselves, I had another "Amazon" saga today":

I had a phone call from "Amazon Security Dept" to which I replied "No, you're not and put the phone down.

A few minutes another call came, which I did not answer, but then did 1471 to find out the caller's (supposed) number, which was 001 526 935 341 50280.

I looked this up on the "Who Is?" website, and the number was not recognised.

I then started a chat to Amazon.co.uk about it, which was not very helpful. They said that it would be a spam email, and directed me to the ActionFraud website. When I asked whether Amazon had an anti-fraud squad or whether this report would be investigated by Amazon or passed to the police by them, all they would say was that there was a team that investigated spam problems with orders, but it was clear that they had no desire or intention to be proactive and try to stop or report spam that used the Amazon name.

So I tried (for the first time ever) to do a report to ActionFraud, and concluded that at least 90% of people would give up trying, because it was so long and complicated a process.

I do get the feeling that nobody really cares, and it needs a thorough overall of the anti-fraud system with mandatory reporting requirements for businesses who are queried about spam attempts, otherwise nothing of any consequence will ever happen, and it also needs a much more consumer-friendly reporting channel than the current ActionFraud one.

Does anyone else have any views on this?

Should we all bombard our MPs with requests for action?
Should we all contact a national newspaper complaining about the pathetic anti-fraud infrastructure as far as consumers are concerned?

Oh I see... I also received two emails from Amazon confirming orders I did not make. Assuming they were junk, I just deleted them. However, these items then arrived, I was charged for them and a day later, was told I had posted reviews (5*) for said items. I have read about the ‘brushing’ scams, but on this occasion my credit card was actually charged. There is no order history on my amazon account (although it informed it these item had arrived), but apart from this there is no evidence I purchased it. These items are completely random and not in my search history.

I have obviously cancelled my credit card, called amazon pay customer care number and changed amazon passwords, but can’t actually speak to anyone and their auto email is most unhelpful.

I have someone who repeatedly - several times a week - is getting a phone call saying they have subscribed to Amazon prime - press 1 to renew and 2 to cancel.

They are elderly and can be confused - please take time to try and explain to older folks how these scams work.